Privacy Policy

1. Who we are

The controller responsible for your personal data is:

2. What data we collect

2.1 Account and contact information

When you create an account or contact us, we collect:

• Name
• Email address
• Business or trading name
• Postal address and country (if provided)
• Any information included in support requests

2.2 Billing and payment information

If you subscribe to a paid plan, we (or our payment processor) collect:

• Billing name and address
• VAT or tax ID (if provided)
• Payment method details (processed securely by our provider)
• Subscription dates, amounts and payment status

We do not store full card numbers.

2.3 Data you enter into the tool

You may enter or upload:

• Your clients’ contact information
• Work descriptions, time logs, and notes
• Invoice amounts, references, and line items
• Bank / payment instructions for your invoices

For most of this data, you are the controller and we act as a processor, processing it only on your instructions to provide the Service.

2.4 Technical and usage data

When you access the website or app, we may automatically collect:

• IP address
• Date and time of access
• Browser, device type and operating system
• Pages viewed and actions taken
• Referring URLs

2.5 Cookies and similar technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Measure usage and performance

3. How and why we use your data

We process your data to:

• Provide the Service — account, logging, invoicing and exports.
• Support you — help, troubleshooting and onboarding.
• Process payments — subscription billing and receipts.
• Improve performance — analytics, bug-fixing and feature development.
• Keep things secure — monitoring fraud and unauthorised access.
• Communicate important updates — service changes or policy updates.

Legal bases under GDPR (and, where applicable, UK GDPR)

• Contract — to provide the Service you sign up for.
• Legitimate interests — security, improvement, communication and analytics in a way that respects your rights.
• Legal obligations — tax, accounting and compliance requirements.
• Consent — for optional marketing emails or non-essential cookies (where required).

4. How we share your data

We do not sell your data. We only share it with:

• Service providers — hosting, email delivery, payment processing, analytics and logging.
• Professional advisers — accountants, lawyers, auditors, where needed.
• Authorities — where we are legally required to do so.
• Business transfers — if we reorganise, merge or sell part of the business.

5. International data transfers

Some of our service providers may be located outside the EU/EEA or UK. Where personal data is transferred internationally, we use appropriate safeguards such as:

• Standard Contractual Clauses approved by the EU Commission;
• Other legally recognised transfer mechanisms or protections.

6. How long we keep your data

We keep personal data only as long as necessary for:

• Operating and maintaining your account;
• Meeting legal and tax retention requirements;
• Security, fraud prevention and abuse monitoring.

When data is no longer needed, we delete or anonymise it where reasonably possible.

7. Your rights

Under GDPR (and, where applicable, UK GDPR), you may have the right to:

• Access your personal data;
• Correct inaccurate or incomplete data;
• Request deletion of your data in certain circumstances;
• Restrict or object to certain processing;
• Request a copy of your data in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at: info@invozer.com

You also have the right to lodge a complaint with your local data protection authority in the EU/EEA, or with the relevant authority in the UK if applicable.

8. How we protect your data

We take appropriate technical and organisational measures to protect your personal data, including:

• HTTPS encryption for data in transit;
• Secure hosting and restricted access;
• Backups and monitoring for unusual activity;
• Limiting access to staff who need it to do their jobs.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (for example, via email or via an in-app notice).